Releasing information about your child
Our University policy on confidentiality and releasing information about your child.
Under the 2018 General Data Protection Regulation, University staff cannot release any information about prospective, current or existing students to a third party, including parents/guardians, without that student’s permission.
In an emergency, University staff will contact the student’s next of kin without their permission if medical personnel advise that it is required.
Applicants
Information about a student’s progress during the application process can only be discussed with the student concerned.
If your child wishes you to discuss their application with us, they must contact the relevant academic department to give permission for this.
Current students
If you are worried about your child, you can contact a member of staff who will take your concerns seriously.
We cannot disclose whether the student attends our University but we can explain what action would be taken in such cases.
Notifying us of a student death
If you need to notify us of the death of a student, or recent leaver or graduate, email the Safeguarding and Welfare team at support@sheffield.ac.uk.
The team are available Monday to Friday, 9am to 4pm. If you contact us outside of these hours, we will respond to your contact as soon as possible on the next working day.
Once we receive your notification, we will contact you to establish any further details we might need and also to talk to you about how we might best support you at this difficult time.